Terms of Service
1. Company information
The website artipix.app (the "Site") is owned and operated by AI Generate LLC, (referred to as the "Company", "we", "us", or "our"), a Limited Liability Company registered in the United States. Our registered office is at 233 S. Wacker Dr, Chicago, IL 60606 United States.You can contact us by writing to the above address or by emailing us at [email protected]
2. Eligibility
You must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater, to use our website. By using our website, you represent and warrant that you meet these age requirements.
3. User Responsibility
Users are solely responsible for the images they generate using our website. You may not use our website to harm others or engage in any illegal or prohibited activities.
4. Purchasing Content
You may purchase content made available through our website by models. Purchases can be made using cryptocurrency and are processed through our third-party payment service providers. By purchasing content, you agree to abide by the terms and conditions and privacy policies of our third-party payment service providers.
5. Account Registration
To use our website, you may be required to provide an email address. We will store this information securely, as described in our Privacy Policy.
6. Termination
We reserve the right to terminate your access to our website at any time and for any reason, including but not limited to, a violation of these Terms of Service.
7. Privacy Policy
By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Changes to the Terms of Service
We may update these Terms of Service from time to time. We will notify you of any changes by posting the new Terms of Service on our website. Your continued use of our website constitutes acceptance of any changes to the Terms of Service.
9. Chargeback Policy
Last updated September 11, 2023
In the event you have concerns about a transaction, we strongly recommend contacting our support team before initiating a chargeback. Herein, we lay out our policies concerning chargebacks initiated by our customers.
If you believe an error has occurred in your transaction, we kindly request that you contact us at [email protected] to discuss any concerns before pursuing a chargeback with your bank or credit card company. This allows us an opportunity to address your concerns directly and provide a resolution that may negate the need for a chargeback.
- Chargeback Process
Should you proceed with a chargeback:
1. Once a chargeback is received, we will investigate the transaction details.2. If the chargeback is deemed valid by our internal review, we will accept it and the funds will be returned according to your bank or credit card company's policy.
3. If we contest the chargeback, necessary evidence will be provided to the bank or credit card company to validate the original transaction.
Please understand that the chargeback process might differ based on your bank or credit card company. We will do our utmost to expedite the process, but resolution times are often determined by the financial institution.
- Payment Method Alterations
If, for any reason, artipix.app is unable to resolve a chargeback dispute through your initial payment method, we will seek an alternate method to settle the matter. Some payment methods in specific jurisdictions might not support the chargeback process to the original method used.
- Refund Policy
We understand that occasionally users may wish to reconsider their purchases. At artipix.app, if you find yourself unsatisfied with a purchase, you may be eligible for a refund. Refund requests must be made within a period of 14 days from the purchase date. Once approved, the processing of the refund might take up to 10 business days, influenced by bank conditions. Refunds are typically issued via the initial payment method. However, in situations where refunding to the original method is not possible, we will seek an alternative means to return the funds. For all refund-related inquiries or to initiate a request, please reach out to our dedicated support team.
- How to Address Concerns
Before pursuing a chargeback or requesting a refund, please contact us at [email protected] to address any grievances.
- No Disparagement
You agree not to disparage us in any capacity. Disparagement, for clarity, means making derogatory, false, or negative statements about artipix.app’s products, services, members, managers, or employees.
- Release of Liability
Upon using our services, you release artipix.app, its representatives, employees, managers, and affiliates from any claims, demands, liabilities, or costs arising from disputes involving chargebacks.
- No Admission of Liability
Initiating a chargeback or our decision to not contest it does not imply an admission of fault by artipix.app. This Chargeback Policy should not be interpreted in other contexts as an admission or concession of liability.
- Questions
For queries regarding our Chargeback Policy, kindly reach out to us at [email protected]
- Revision Date
This Chargeback Policy was last updated on 11 September 2023 (“Revision Date”). If you were a user before the Revision Date, this supersedes any prior chargeback policies.